bimax, provider of Augmented Reality solutions and wearable computing has recently announced the release of their Augmented Reality based enterprise productivity platform ‘Frontline’.
[nofollow]Ubimax, who were recently acquired by the Teamviewer Group, has revealed it’s AR-based productivity platform Frontline. The company states that it comes with enhancements for its enterprise customers.
Ubimax considered industry requirements around increased IT security and centralized user management. The first of the new Frontline 3.0 features comes in the form of two-factor authentication (2FA) as well as an improved identity and access management including Single-Sign-On (SSO) via the customer’s company directory.
Another key feature of Frontline 3.0 is the introduction of mobile-native apps for iOS and Android to strengthen the platform’s hardware-agnostic approach beyond just smart glasses.
The new release also offers an enhanced version of the integrated remote support AR solution xAssist. Finally, a new design interface of the entire Frontline platform allows for an optimized user experience.
CEO of Ubimax and Executive Vice President Augmented Reality at TeamViewer, Hendrik Witt, said:
“Over the last years, we have seen that our solutions have helped numerous customers to optimize manual processes of their frontline workforce along the entire value chain and across industries via AR-powered instructions and information. We are happy to offer even more value especially for large blue-chip customers to improve their productivity, decrease their error rates and thus offer a massive potential for process optimizations and cost savings.”
One benefit of the new Frontline 3.0 is the introduction of the new mobile-native Frontline Workplace Apps, which is available in the Apple App Store and Google Play Store. With Frontline 3.0, Ubimax is giving users the choice to decide which devices to include to best fit a specific use case, whether it is smartglasses for hands-free processes, or mobile devices such as tablets and smartphones.
Enhanced AR remote support
In response to the increased demand for alternatives to physical on site assistance due to the coronavirus pandemic and travel restrictions, Ubimax has responded by upgrading Frontline’s integrated remote support solution xAssist, which allows technical experts to see what frontline workers see and assist with instant trouble-shooting in work processes. Frontline 3.0 now gives access to unregistered users, without complex sign-up needed, to join remote support calls from mobile devices or any browser with new flexible guest invitations, sent by email or text message. A chat with automatic language translation has been also added to the solution to enhance communication.
Witt concluded by saying:
“Going forward, we will combine our product management and software development power to create even more valuable AR and IoT solutions for our global enterprise customers, while integrating more data analytics and AI components.”
The company will further develop the Frontline platform in collaboration with TeamViewer’s connectivity experts and existing AR and IoT teams.